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Client Relationship Manager

Location: St Albans, hybrid

Primary responsibility

The Client Relationship Manager is a key role within the business, responsible for building long term client relationships, managing Source Advisors service delivery programs and driving quality client experiences throughout the client journey.

Working across an extensive portfolio of accounts with a wide range of internal and external stakeholders, you will ensure we deliver positive outcomes, exceed client expectations and meet all operational requirements to drive client satisfaction and referrals from happy customers.

At the heart of the business is our culture that is outcome focused, open, transparent and recognising our success is a collective pursuit. We are a flexible culture where we focus on achieving the best outcomes for clients and our people and the successful candidate will recognise the importance and the benefit of working with others.

Responsibilities

As part of the role, you will:

Client Relationship Manager profile

You:

Other responsibilities

You will be required to be aware of and adhere to all relevant Company Policies and Guidelines.

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time to time and where possible be in consultation with the post holder.

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